Privacy Policy

Last Updated: October 2025

NOTI Marketplace (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, or any other services we provide in Tanzania.

By using NOTI Marketplace, you agree to the practices described in this Policy.

1. Information We Collect

We collect information to provide, improve, and personalize our services. The information may include:

A. Personal Information

  1. Full name
  2. Email address
  3. Phone number
  4. Physical/delivery address
  5. Payment details (mobile money, bank info – processed securely)
  6. Identification details (for sellers or verification purposes)

B. Non-Personal Information

  1. Browser type and device information
  2. IP address and location data
  3. Usage patterns and preferences on the Platform
  4. Cookies and similar technologies (see Section 8)

2. How We Use Your Information

We use your data to:

  1. Process and deliver orders
  2. Facilitate communication between buyers and sellers
  3. Send order updates, promotional messages, and support notifications
  4. Verify identity and prevent fraud
  5. Improve platform experience and customer service
  6. Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it in the following cases:

  1. With delivery and logistics partners to complete your order.
  2. With payment processors to confirm and process transactions.
  3. With sellers (limited details) when necessary to fulfill an order.
  4. With government or law enforcement authorities, if required by law.
  5. With trusted service providers who help us manage operations (e.g., cloud hosting, analytics).

All partners are bound by confidentiality and data protection agreements.

4. Data Retention

We retain your personal data only as long as necessary to:

  1. Fulfill your orders,
  2. Resolve disputes,
  3. Comply with legal obligations, or
  4. Support platform operations.

When data is no longer needed, it is securely deleted or anonymized.

5. Data Security

We use industry-standard measures to protect your data, including:

  1. Secure HTTPS connections
  2. Encrypted payments
  3. Access controls and verification steps
  4. Regular monitoring for unauthorized access

Despite these efforts, no system is 100% secure. Users are encouraged to keep passwords private and avoid sharing sensitive details through unofficial channels.

6. Your Rights

You have the right to:

  1. Access and update your personal information
  2. Request correction of inaccurate data
  3. Request deletion of your data (subject to legal retention limits)
  4. Opt out of marketing messages at any time

Requests can be made via email to privacy@noti.co.tz.

7. Children’s Privacy

Our Platform is not intended for persons under 18 without parental consent. We do not knowingly collect data from minors.

8. Cookies and Tracking

NOTI uses cookies to:

  1. Remember your login and cart items
  2. Improve site performance
  3. Show personalized offers

You can manage or disable cookies in your browser settings, though some site features may stop working properly.

9. Third-Party Links

Our Platform may contain links to external websites. We are not responsible for their privacy practices or content. We encourage you to read their policies before providing any information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through email or app notifications.

Continued use of the Platform after changes means you accept the updated policy.

11. Contact Us

If you have questions, requests, or complaints about this Privacy Policy:

📧Email: privacy@noti.co.tz

📞 Phone: +255 654 477 869

🌐 Website: www.noti.co.tz

📍 Address: Dar es Salaam, Tanzania